THE Environment Agency (EA) claims to be taking huge strides forward in mobile working with the help of Peak-Ryzex mobile managed services (MMS). The EA’s mobile technicians use the system to support their work in collecting water and ecology samples from rivers, lakes and sea around England. The electronic system makes sample data collection and analysis fast and accurate as there is no paperwork to do and there is no need for duplicating data from one system into another. The mobile system connects to the EA’s back office software, streamlining the analytical and reporting process and workflow.
The EA relies on Peak-Ryzex to supply and manage its handheld computers and mobile device management (MDM) software. With the system the EA has boosted productivity and efficiency, enabling service improvements. Currently, the EA is upgrading its systems and hardware, which it predicts will provide further benefits.
According to Jon Bilbrough, Project Technical Manager, at the EA, “Peak-Ryzex gives us peace of mind knowing that we have enterprise mobility experts working with us to keep our mobile solution in first class running order. Plus, we don’t need to worry about storing and maintaining our devices as Peak-Ryzex manages our complete inventory. We are now working with the company on upgrading the system.